SERVICE / 12 TEXAS · 24/7

Water, Flood & Sewage Remediation

Flood, sewage backup, and Category 3 black-water remediation with structural drying.

OVERVIEW

What this work actually involves.

Not all water damage is equal. Sewage backups and floodwater are Category 3 “black water” — contaminated with bacteria and pathogens — and must be treated as a biohazard, not just a drying job. Left untreated, they cause structural damage and mold within days.

KRI handles water, flood, and sewage remediation with the same certified discipline as our trauma work. We extract the water, decontaminate affected materials, dry the structure, and address mold risk — documenting the process for your insurer throughout.

PROTOCOL / 03

The same six steps. Every single call.

Crime scene and biohazard remediation isn't improvised. Every KRI job follows the same documented protocol, from dispatch to certificate of safe habitation.

  1. 1

    Equip

    Full PPE — Tyvek, P100 respirators, double nitrile, eye protection — staged before any technician enters the affected area.

  2. 2

    Restrict

    Physical containment and access control. Adjacent rooms are sealed; HVAC is isolated; entry is logged.

  3. 3

    Remove

    Unsalvageable porous material is cut out, double-bagged as regulated waste, and chain-of-custody documented for disposal.

  4. 4

    Sanitize

    Hospital-grade disinfection — multiple passes with EPA-registered tuberculocidals across every reachable surface.

  5. 5

    Verify

    ATP swab testing and visual re-inspection confirm the area meets the IICRC S540 standard for biohazard remediation.

  6. 6

    Certify

    Written certificate of decontamination — accepted by insurers, landlords, and county health departments.

QUESTIONS / WATER, FLOOD & SEWAGE REMEDIATION

The things people actually ask.

  • Yes. Category 3 water — sewage and floodwater — contains bacteria, viruses, and other pathogens. It requires decontamination and proper disposal of affected porous materials, not just drying, to make the space safe.

  • Quickly. Mold can begin growing within 24 to 48 hours of water intrusion. Fast extraction and drying dramatically reduce damage and cost. Call as soon as you discover the problem.

  • Sudden and accidental water damage is often covered; gradual leaks may not be. We document the cause and scope thoroughly and bill your carrier directly when possible to support the claim.

DISPATCH / 24/7

When you need us, you'll know.

Call the 24/7 line first. We answer in person, ask only what we need to dispatch a crew, and confirm an arrival window before we hang up.

CALL 24/7 1-888-382-2930
HQ
Texas
RESPONSE
Statewide · < 1 hour DFW
Call 24/7 · 1-888-382-2930