SERVICE / 06 TEXAS · 24/7
Hoarding Cleanup
Patient, judgment-free clearing and sanitation — coordinated with family and services.
OVERVIEW
What this work actually involves.
Hoarding situations are rarely just clutter. They often involve biohazards — spoiled food, animal or human waste, mold, and pests — layered over years, alongside belongings that matter deeply to the person living there.
KRI approaches hoarding cleanup with patience and zero judgment. We work at a pace the resident can tolerate, salvage what matters, haul out what doesn't, and sanitize the property to a safe standard. When appropriate, we coordinate with family members, social workers, and mental-health professionals.
PROTOCOL / 03
The same six steps. Every single call.
Crime scene and biohazard remediation isn't improvised. Every KRI job follows the same documented protocol, from dispatch to certificate of safe habitation.
- 1
Equip
Full PPE — Tyvek, P100 respirators, double nitrile, eye protection — staged before any technician enters the affected area.
- 2
Restrict
Physical containment and access control. Adjacent rooms are sealed; HVAC is isolated; entry is logged.
- 3
Remove
Unsalvageable porous material is cut out, double-bagged as regulated waste, and chain-of-custody documented for disposal.
- 4
Sanitize
Hospital-grade disinfection — multiple passes with EPA-registered tuberculocidals across every reachable surface.
- 5
Verify
ATP swab testing and visual re-inspection confirm the area meets the IICRC S540 standard for biohazard remediation.
- 6
Certify
Written certificate of decontamination — accepted by insurers, landlords, and county health departments.
QUESTIONS / HOARDING CLEANUP
The things people actually ask.
- Will you throw away everything?
No. We work with the resident and family to identify what's kept, what's salvageable, and what must go. Found valuables, documents, and keepsakes are set aside and returned. The goal is a safe home, not an empty one.
- Is the process confidential?
Completely. Unmarked vehicles, discreet crews, and no disclosure to neighbors or anyone outside the household. We understand how private these situations are.
- Can you work with a hoarding disorder professional?
Yes, and we encourage it. Lasting results come from coordinating the cleanup with the people supporting the resident. We can schedule and pace the work around a treatment plan.
RELATED
Other things we handle.
Every service is staffed by the same certified crews and follows the same six-step protocol.
DISPATCH / 24/7
When you need us, you'll know.
Call the 24/7 line first. We answer in person, ask only what we need to dispatch a crew, and confirm an arrival window before we hang up.